Volkswagen

148K reviews
Content rating
USK: All ages
1M+
Downloads
Content rating
USK: All ages
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Volkswagen app is the digital companion for your Volkswagen. It enables you to use Volkswagen’s mobile online services and immerse yourself in the world of Volkswagen.

Enjoy an extensive range of VW Connect services and features, for instance:

• View your remaining range and current charge level even when you're not in the vehicle.
• Use the air conditioning feature to bring your vehicle to a pleasant temperature before your journey, whenever you want or at your usual departure times.
• View your vehicle's last parking position and share it with other apps to navigate to it.
• Check whether your vehicle’s doors and windows are closed and the light is off.
• Conveniently lock and unlock your vehicle remotely.
• Plan destinations and routes in the app before you start your journey and send them to your vehicle.
• Save the details of your preferred authorised workshop so that they can contact you as soon as a scheduled service is due.
• Manage your mobile online services and any optional accessories that can be activated at a later date.
• Check selected warning and indicator lamps in your vehicle, as well as your next service interval.
• Locate charging stations and find out about their availability and opening hours.
• Manage charging plans and charging cards and call up your charging history.
• Connect and manage your ID. Home charger.
• Get recommendations on the best charging settings to save your vehicle's battery.

Give us your feedback directly from the Volkswagen app. We welcome praise, suggestions and constructive criticism.

For more information on our range of digital services, please visit the Volkswagen website.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. You also have to take out a separate contract for using mobile online services with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. You can find more information at connect.volkswagen.com and from your Volkswagen dealership.

The range of features varies in particular depending on the vehicle configuration, contract, software version, user role and market. Certain features may become available for your vehicle only at a later date where applicable. Install the updates that are regularly offered to take full advantage of the features available to you.

ID.7 Tourer Pro S: Energy consumption combined: 16.8 - 14.0 kWh/100 km; CO₂-emissions combined: 0 g/km; CO₂ class(es): A.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of comfort-related/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear-and-tear process.

Representations in the app may vary.
The app for your Volkswagen
Updated on
Oct 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

145K reviews
Florian S.
July 14, 2026
app silently stopped working, shows wrong charging state, can't even use navigation or any feature at all. just broken. No error message displayed, only when looking at last sync state you learn that it is apparently unavailable to sync. After reinstall, not even the login is working any more. I can use it on a 8 year old android without any security updates, but my fully patched graphene OS is insecure? It would be hilarious if it wouldn't be so dumb. wouldn't even give a single star.
13 people found this review helpful
Did you find this helpful?
Volkswagen AG
June 9, 2026
Hello Florian, Thank you for your detailed feedback. We can only assist you with the mentioned issue if you contact us via email (connect-support@volkswagen.de). We wish you continued enjoyable driving with your Volkswagen. Your Volkswagen Team
Simon Taylor
June 28, 2026
Unfortunately I can only give this app 1 star. I took delivery of a new id.7 in Wolfsburg, and even the VW representative who did the handover with me could not get it to work. It's stuck in a loop between the "Almost done with activation" screen and "Awesome! Now you’re ready to go." and gets no further. Uninstalling and restarting the whole process always gives the same result. Really disappointed for a brand new car 😑
7 people found this review helpful
Did you find this helpful?
Volkswagen AG
July 3, 2026
Hello Simon Taylor, We are sorry that issues occurred while using the Volkswagen App. We are constantly working to improve our products. Please contact us via email (connect-support@volkswagen.de) so we can assist further. Your Volkswagen Team
Fabian Liedtke
May 17, 2026
The app doesn't work properly. Actions taken on the phone don't sync and it constantly looses connection. And the best part, they're asking for 145 Euro p.a. for the subscription. The time I spent trying to get it to work and to reconnect is far greater than the limited functionality you get.
9 people found this review helpful
Did you find this helpful?
Volkswagen AG
May 19, 2026
Hello Fabian, We are very sorry that you are experiencing difficulties with our services. Please contact us via email (connect-support@volkswagen.de ) so we can assist further. Your Volkswagen Team

What’s new

Extension of the navigation bar to include the ""Discover Volkswagen"" section for Austria, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom:
– Keep track of offers, short videos and news
– Configure models, simulate range and get to know the ID. through tutorials