Your hvv app connects you to public transport in Hamburg and the surrounding areas. It always shows you the best way. With the intelligent hv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket.
THE KEY FACTS🔝 Receive push notification in case of interruptions Use the route planner for Hamburg & surrounding areas View timetables & journey planner in real-time Check the tariffs for your connection Buy mobile tickets - payment via PayPal available Get a 7 % discount on single & day tickets Bookmark lines & places Create alarms for departures & exits Use the hvv App also in dark mode
ROUTE PLANNER AND TIMETABLE 🗺 Always find the best routes by bus, subway, train and ferry. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time. In addition, you can add another stopover to your route. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster.
BUY A MOBILE TICKET 🎟️ As soon as you know where you want to go, all you need is the right public transport ticket. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets.
7 % DISCOUNTS ON MOBILE TICKETS💰 Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price of the ticket already includes the discount.
BOOKMARK DESTINATIONS & LINES⭐ For even more convenience, you can save stops and addresses as favourites. You can also save frequently used locations, such as work or home, to navigate to them with one click from the home screen. This saves you time when planning your route and makes it even easier to start your journey.
DEPARTURES NEAR YOU🚏 You know where to go? We'll show you when to go! The hvv app shows you the departures of all lines at the stops in your area. Just swipe down on the home screen of the app and find out about current departures. This way, you can easily see when you have to hop on and save yourself the search for connections. Always be up to date in public transport.
ENABLE CONTACTS & SHARE CONNECTIONS📲 Enable your contacts in the app and select your destination in the route planner directly from your address book. Share your connection if needed or add it to your calendar.
TRAVEL INFO & DISRUPTION MESSAGES⚠️ Always stay up to date. All messages for your favourite lines are clearly displayed under "Messages". In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via push messages. Whether it's construction work, closures, or cancellations, with the hv app, you are informed in every situation.
Do you still have questions? Our chatbot will be happy to help you.
ALSO INTERESTINGℹ️ Do you want even more flexibility? Then why not try out the hv switch app and also make use of offers from the mobility providers MOIA, MILES, SIXT share, Free2Move, and Voi; all in just one app.
FEEDBACK🔈 Our goal is to make mobility by public transport in Hamburg as comfortable as possible. To improve the hwv app, we need your feedback. Write us your opinion and suggestions to app-feedback@hvv.de.
Buy bus, train or subway tickets and get around Hamburg with hvv route planner
Updated on
Jul 22, 2026
Maps & Navigation
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Terrible experience using the new app. Difficult to find connections, plenty of bugs... I couldn't even buy a ticket: when typing in the credit card expiration date, the numbers will disappear immediately. Then I managed to buy it via PayPal, but the app suddenly closed and it doesn't show the ticket (the money however was taken from my account).
4 people found this review helpful
Hamburger HOCHBAHN AG
November 17, 2021
Dear Carlos Peris Navarro, please excuse our late reply. Thank you very much for your feedback. We are planning to integrate more functions into the app in the future based on feedback. Are you getting along better with the new app in the meantime? Kind regards, your HOCHBAHN / LW
A Google user
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December 7, 2018
Th often it will not show the best choice of buses and shows instead changes that have 2 minutes of change time, although it's common for a bus to have 2 minutes delay. The specific bus combination that I have just used was not listed but it was given as option for 1 hour later, although there was a connection every 10 minutes. The application works more or less but is not always reliable.
10 people found this review helpful
Hamburger HOCHBAHN AG
April 13, 2026
Thank you for your feedback. We’re sorry to hear that some of our information is unreliable. We’re looking into ways to improve our information and apologize for any inconvenience this may have caused.
Sophie
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January 18, 2022
Delays are not displayed anymore at all. The old version showed even the slightest delay and updated the time of arrival so that delayed trains were still being shown as reachable after their original departure time. Now with the new version even 30 Minutes delay and over are not shown at all and trains that have not even arrived yet are shown as not reachable anymore. Absolutely unreliable, especially since the DB is more often late than on time. Please fix this issue!
8 people found this review helpful
Hamburger HOCHBAHN AG
January 19, 2022
Dear Sophie Börner, thank you for your feedback. We are constantly improving the search for connections. We apologize for the inconvenience. Kind regards, your HOCHBAHN / LW
What’s new
We have made minor improvements to the app and fixed bugs.