40.7K reviews
Content rating
USK: All ages
5M+
Downloads
Content rating
USK: All ages
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

Accessibility Statement: https://go.he.services/accessibility/simplyfi-android
The App for your Candy simply-Fi, Smart Fi+, Smart Fi and Smart Touch appliances
Updated on
Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Photos and videos and 2 others
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data isn’t encrypted
  • You can request that data be deleted

Ratings and reviews

40K reviews
Fares Bahra
January 21, 2022
Just like most developers, you contact them directly complaining about a bug (a lot in this case) and it's as if they never read your mail, you know that when you get a response with "tips and tricks"The washing machine in itself is pretty good, the app on the other hand is very very, very bad, you can't change the spin speed on most of the programs, most of them come preselected and aren't supported on the machine, cycle ends without spinning. Programs also often get stuck. Smart is not really.
14 people found this review helpful
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Smart Home Haier Europe
January 25, 2022
Hi Faress, can you provide us with more details? (Model, appliance serial number and short description of the problem). We need more information in order to solve this issue together. Please write to support.iot@haier-europe.com. Spike
A Google user
April 15, 2019
I made my choice of washing machine partly based on the NFC "smart" ability. Unfortunately, every time I try to either log in or sign up I get the message "Cannot connect to the internet The operation cannot be completed without an internet connection." No matter if I try over Wifi or mobile network data same result. Extremely frustrating, how can I solve this problem???
4 people found this review helpful
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Smart Home Haier Europe
April 29, 2019
Hi David, coud tou please say to us what's your product and relative model? Thanks in advance, Candy Simply-Fi team
A Google user
October 4, 2018
The first thing that put me off is the logging screen, you should be able to use that app offline(just moved in so no internet)! Also at install it ask for tones of permission (phone, mic, photo, storage) this is not normal either. If you really want to spy on my washing just but a 4g module in your machines. And as a lot of people said it, not everyone have NFC, I had to switch to a secondary phone to test.
4 people found this review helpful
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Smart Home Haier Europe
October 5, 2018
Hi toto, internet access is essential for downloading machine programs and data. As regards the authorizations, theyr're necessary to allow the use of the DEMO mode, which includes all the appliances. E.g., the camera is used to personalize user image; the microphone to activate the virtual assistant of the washing machine. Candy simply-Fi team

What’s new

Improved functionality and fixed errors