
Ignas Kaz
Absolutely worst and most frustrating experience ever. There is a rogue courier in our area that once a month scans a random inconvenient package as "wrong address", and from that point on there is absolutely no way to reach any human being on PostNord. The stupid chat bot function is useless, and crashes more often than works. I noticed that it almost always is guaranteed to crash and throw "something went wrong" error, or endless spinning wheel, when the package gets scanned as "wrong address"
35 people found this review helpful

James Lock
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Slow, both the delivery and updates in the app. It takes anywhere between 24 and 36 hours for updates to show in the app. Also recieved an update (24 hours later) that there was a failed delivery attempt, I was home at the time the app said the delivery attempt took place and there was no call at my door. Overall disappointing service from Postnord.
14 people found this review helpful

Marius Matei
tracking should work nicely in theory but it doesn't. was waiting for 2 packages, one home delivery, one to a pickup location. the home delivery arrived, the app says it's in transit 2 days later. the other one is still in transit, 5 days after it arrived at the local airport. chat is not working, robocall says the same things as the app. great use of implementing useless ai that doesnt solve anything
7 people found this review helpful